Implementation Partner

about us

“As a Medallia partner, CxTeam provides different solutions to help organizations design, execute and measure unique interactions with clients; creating real differentiators in order to earn their loyalty and lead to long-term sustainable growth and profits”


Win The Journey

  • Customer experience is today's most important battleground for companies.
  • For a product or service, technology has given customers the power to find different options in the market.
  • Companies need to differentiate among customers by seeking for their loyalty and engagement in order to compete in the market.
  • We arm companies to win through customer experience

Engage Every Customer

Effortlessly connect with your customers at any point in their journey

Optimize Every Experience

Model and instrument every touchpoint via analytic tools and dashboards

Activate Every Employee

Drive real-time collaboration and accountability across the company

Transform Your Company

Stay confident with the only enterprise grade platform that can wire your organization

Operational Customer Experiense Management (OCEM)

As customer expectations and voice continue to grow, improving customer experience has become a strategic imperative. But companies typically lack of an holistic approach to differentiate on customer experience. Operational Customer Experience Management (OCEM) provides a systematic approach to build the necessary capabilities

Measure the Experience

Voice of customer
Voice of Employee
Close the Loop

We have ongoing CX programs in 14 countries

In different industries:
  • - Banking
  • - Telecom
  • - Airlines
  • - Automotive
  • - Retail
  • - Hospitality

Our Clients